Where Is The Toilet? – Privacy Policy

1. Information We Collect

1.1 Location Data

The app requests access to your device's GPS location to:

• show nearby public toilets on the map
• perform location-based searches
• provide directions and routing
• improve search accuracy

We collect your latitude/longitude only while using location features.

Location data is:

• processed via Google Maps and Google Places,
• not stored on our servers,
• temporary and non-identifiable.

Any cached location data stored on your device can be removed by uninstalling the app or clearing the app's data.

1.2 Device Information

We collect limited device information through Firebase services, such as:

• Firebase Cloud Messaging device tokens (for push notifications)
• device identifiers automatically collected by Google
• app version, device model, and OS version

This information is required for essential app functionality and reliable delivery of notifications.

1.3 Usage and Analytics Data

We use Firebase Analytics to collect:

• feature usage and interactions
• performance metrics
• crash reports (automatically collected by Firebase Analytics)
• non-personal technical data

This helps us improve stability, fix bugs, and optimise user experience.

Analytics data is retained for up to 14 months, based on Firebase's standard retention policy.

1.4 Advertising Data

The app uses Google Mobile Ads (AdMob) to display advertisements. AdMob may collect:

• advertising identifiers
• ad interaction data
• device information for ad personalisation

Users can opt out of personalised ads via: https://www.google.com/settings/ads

2. Third-Party Services

The app relies on the following third-party services:

These services may process data outside your home country.

3. Data Sharing

We do not sell or share personal information with third parties for marketing.

Data is shared only with:

• Google (as a service provider for analytics, maps, ads, and notifications)

Location data is sent to Google services solely for providing searches, navigation, maps, and ads.

4. Local Storage

The app stores some data locally on your device using Realm, including:

• app preferences
• cached search results
• temporary location data
• Firebase Cloud Messaging tokens

You can clear this data at any time by uninstalling the app or clearing its storage.

5. How We Use Your Information

We use your data only for:

• providing the core app features (finding nearby toilets)
• improving app performance and reliability
• showing relevant ads
• delivering push notifications
• enhancing user experience
• troubleshooting and improving stability

We do not use your data for any purpose outside of app functionality.

6. Data Security

We protect your information using:

• HTTPS encryption for all network communication
• secure processing via Google and Firebase
• device-level protections for local storage

We do not store personal data on our own servers.

7. Children's Privacy

The app is not intended for children under 13.

We do not knowingly collect personal information from children.

8. Your Rights and Choices

You may:

• deny location permission (the app will still work, but results will not be location-based),
• disable notifications in device settings,
• opt out of personalised ads,
• clear local data by uninstalling the app,
• contact us regarding data access or deletion.

9. Data Retention

• Location data: not stored on servers; used only during active sessions.
• Analytics data: retained up to 14 months (Firebase).
• FCM tokens: retained until you uninstall or disable notifications.
• Local storage: remains until the app is uninstalled or storage is cleared.

10. International Data Transfers

Google and Firebase may process your data in multiple countries, including the United States.

By using the app, you consent to such transfers.

11. Changes to This Policy

We may update this Privacy Policy occasionally.

The "Last updated" date reflects the most recent version.

12. Contact Us